Was your flight cancelled?
If the airline cancelled, delayed, or altered your flight, you may have rights that require assessment.
We also handle other consumer situations, including banking issues, abusive contracts, defective vehicles, online shopping, undue charges, health insurance, medical error, and plastic surgery.
Specialized practice
Medical error in plastic surgery?
Complications, service failures, procedural issues, or outcomes requiring legal assessment may require careful examination of the case.
Plastic surgery complications?
Each case must be assessed individually, taking into account medical documents, procedure details, and all available facts.
Practice areas
Consumer issues we can analyze
If you suffered financial loss, were charged improperly, or received a product or service different from what was agreed, we can assess your case.
Cancelled or Delayed Flight
Cancellations, flight delays, missed connections, overbooking, and lost baggage.
Payroll-Deducted Loan
Undue salary or benefit deductions, unrecognised contracts, and unsolicited loans.
Bank Scam & Pix Fraud
Analysis of digital fraud, disputed transfers, and transactions carried out under coercion.
Banking Fraud & Fake Slips
Guidance on cases involving fraudulent transactions, security failures, and financial losses.
Abusive Contracts
Clause review, disproportionate interest rates, excessive fees, and unfair conditions.
Vehicle Issues
Severe mechanical defects, hidden flaws, warranty denial, financing, and transfer issues.
Online Shopping
Undelivered goods, defective items, refusal of cancellation within the cooling-off period, and refunds.
Defective Products
Manufacturing defects, recurring malfunctions, or products different from the advertised model.
Undue Charges
Abusive billing, wrongful credit bureau listing (SPC/Serasa), and compensation for moral damages.
Contractual Fines
Analysis of excessive termination penalties and contract cancellations without abusive fees.
Health Insurance
Denial of coverage for exams, surgeries, treatments, prostheses, and high-cost medications.
Defective Services
Services not delivered, delayed, or provided inadequately or out of compliance.
Medical Error
Legal analysis of situations involving serious diagnostic errors, surgery, conduct, or treatment.
Plastic Surgery
Handling cases involving aesthetic complications, post-operative failures, and potential health damages.
Your case deserves attention
You don't have to accept an unfair loss.
Documents, contracts, receipts, and messages can be crucial to proving the issue and securing compensation.
Did the provider deny your claim?
If you already tried resolving directly with the bank, store, dealership, airline, or service provider and got no solution, we can evaluate your legal options.
Vehicles & financing
Bought a defective car? Know your rights.
Severe defects, recurring problems, warranty denial, hidden flaws, or vehicle transfer hurdles may require specific legal assessment.
Purchase cancellation
Return of the vehicle and full refund of all amounts paid.
Vehicle replacement
Replacement with another vehicle in perfect working order.
Reimbursement of losses
Compensation for mechanical repairs, parts, towing, and extra costs.
Damages compensation
Moral and material compensation for resulting disruptions and losses.
Legal representation
How we can help
Case analysis
In-depth understanding of the facts and detailed document verification.
Contract review
Verification of clauses, charges, interest rates, and supplier obligations.
Legal strategy
Clear guidance on administrative steps and lawsuits with injunction requests.
Evidence & documentation
Organization and structure of necessary evidentiary materials for the case.
Negotiation
When applicable, pursuit of prompt out-of-court settlements before litigation.
Refunds & compensation
Evaluation of claims for material damages, lost profits, and moral damages.
Consumer defense
Firm action against unfair practices backed by the Consumer Protection Code.
Follow-up
Close and consistent guidance through every stage of the process.
Consumer Law
Your issue deserves legal evaluation.
Tell our team what happened and discover what paths can be explored to uphold your rights.